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February 11, 2015

Filing Your First Vehicle Damage Claim With Ease

Auto Insurance Mesa Arizona

Conquering The Claims Process

We hope you never have to file a vehicle damage claim, but if you do, you will want to be in complete understanding of the claims process. Going through the claims process is never enjoyable, but knowing the proper way to respond and which documents and information to collect can ease the process significantly. Gathered is all the must-know information for filing a vehicle damage claim after an accident:

  • When you are first involved in an accident, it is important that you move your vehicle out of traffic, if it is safe to do so. Many motorists who are involved in their first collision assume that preserving the scene of the accident is most important, when in reality, safety and avoiding unnecessary congestion is crucial. It is okay to take initial pictures of the scene, but once complete, move to the shoulder so that your accident does not cause a traffic jam.
  • You will need to collect some information from everyone involved in the accident, including witnesses. You will want to first exchange phone numbers and policy information, as well as vehicle information. If any cars were towed, make sure to have the current location of the vehicle noted.
  • Your insurance agent will expect a verbal explanation, photograph evidence, a written declaration of the accident, and possibly a police report. Even if the insurance agency you hold your auto insurance with does not require that a police report be filed, it is highly recommended that you take the extra step, just in case any discrepancies arise throughout the claims process.
  • Most importantly, when going through the claims process, it is crucial that you remain in consistent contact with your insurance agent so that the process can be both quick and efficient.

We hope you never have to file a claim, but when you do, we will be your guiding hands throughout the entire process. Contact Brewer-Lloyd Insurance Group in Mesa for all of your Arizona auto insurance needs.